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    sara jane jones's Avatar
    sara jane jones Posts: 2, Reputation: 1
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    #1

    Dec 11, 2008, 04:25 PM
    Canon wrong cartridge message
    I have a canon image class MP700 printer which is displaying a wrong cartridge error. I have removed the cartridges and it still has the error message on the screen of the printer.
    twinkiedooter's Avatar
    twinkiedooter Posts: 12,172, Reputation: 1054
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    #2

    Dec 11, 2008, 05:04 PM

    Have you tried turning off the printer and rebooting the computer?
    sara jane jones's Avatar
    sara jane jones Posts: 2, Reputation: 1
    New Member
    		  
    #3

    Dec 12, 2008, 10:26 PM
    Quote Originally Posted by twinkiedooter View Post
    Have you tried turning off the printer and rebooting the computer?
    I have done this. Didn't fix it. Since then I have had the computer reformatted and reinstalled the printer software and driver and still got the same error message. I need to find a way to reset the printer? Any ideas?
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