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    mike1978's Avatar
    mike1978 Posts: 2, Reputation: 1
    New Member
    		  
    #1

    Oct 22, 2008, 06:21 PM
    Can not print html email in outlook 2002
    For some reason I can not print an email that has been received in html format. I'm using XP - IE7 - Outlook 2002. This problem started over night. Until now I've never had a problem. Anyone got a clue?
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
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    #2

    Oct 22, 2008, 08:50 PM

    Do you get any type of error?

    Can you or have you tried to print anything else other than mail just to check printer?

    Any changes that either happened or that you perhaps made to your computer around the time that the problem started; particularly any software or hardware that you installed or setup.
    mike1978's Avatar
    mike1978 Posts: 2, Reputation: 1
    New Member
    		  
    #3

    Oct 23, 2008, 07:01 AM

    All other printing is fine (email in plain text - or from any other programs) it seemed to have started when I got an adware - spyware notice saying that my computer was compermised. I loaded AVG anti virus & adware program and it cleaned off all spyware and adware (and the message). Now I can't print HTML email messages and my System Restore is not working nor is my Search tool in windows explorer. I'm about to pull my hair put with this issue. Any help would be greatly appreciated.

    Thanks


    Mike1978
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
    Ultra Member
    		  
    #4

    Oct 23, 2008, 07:52 AM

    See if this will help getting system restore enabled
    Disabling or enabling Windows XP System Restore

    If th;is works, see if there may be a possible restore point left, don't really know if restore points were removed or not when avg was installed

    Maybe trying to re-apply this update may help even if you already have it
    Download details: Outlook 2002 Update: December 4, 2002
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