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    Wilson Help's Avatar
    Wilson Help Posts: 4, Reputation: 2
    New Member
     
    #1

    Aug 10, 2008, 01:08 PM
    Folders Shutting Down
    First problem. When I do a Google search and I click on the desired link I get sent to pages other than that which I selected. This happens on explorer and mozilla. What's going on?

    Second problem. When I perform a virus scan it getts to a certain point (c:Documents and Settings\HP_Administrator\Local S... \activitylog.dat) it shuts down. Again what's going on?

    Third problem. I have selected to see hidden files to look for things that don't belong. However when I go into HP Administrator Folder and select any of these it automatically closes the window. It displays an error message to quick to read. Again, what's going on?
    johndoe99's Avatar
    johndoe99 Posts: 167, Reputation: 21
    Junior Member
     
    #2

    Aug 10, 2008, 06:21 PM
    First Problem: Spyware problem

    For the other two more info is needed:

    What's your antivirus software ?
    Operating System ?
    Are you signed in as the Administrator ?
    Wilson Help's Avatar
    Wilson Help Posts: 4, Reputation: 2
    New Member
     
    #3

    Aug 11, 2008, 12:03 PM
    I am using antivirus software provided by Bell, however I just started using this after the problems started. I tried updating symantec antivirus about two months ago but apparently I was taken on the net because it never worked and it said my last update was a year ago.

    Operating system is XP

    Yes I believe I am signed in as the administrator.
    Wilson Help's Avatar
    Wilson Help Posts: 4, Reputation: 2
    New Member
     
    #4

    Aug 11, 2008, 12:04 PM
    Oh and I also tried using Microsoft onecare free scanner and that would not work either.
    johndoe99's Avatar
    johndoe99 Posts: 167, Reputation: 21
    Junior Member
     
    #5

    Aug 12, 2008, 12:52 AM
    Your symantec had probably expired, your PC is most likely infected with lots of spyware, you need a good antivirus/spyware apackage. Is your Bell a paid subscription or just a free version, if its free you need the full version, you should go with McAfee or Kaspersky.

    To see what type of account your using:
    Move your pointer over the clock on the bottom right of your screen. Right-click the clock, and then click, Adjust Date/Time.

    • If you're using a Limited User account, you will get a message reading "You do not have the proper privilege level to change System Time."

    • If you are using an Administrator account, a small window will open with controls you can use to change the time and date on your computer.

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