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-   -   Folders Shutting Down (https://www.askmehelpdesk.com/showthread.php?t=247463)

  • Aug 10, 2008, 01:08 PM
    Wilson Help
    Folders Shutting Down
    First problem. When I do a Google search and I click on the desired link I get sent to pages other than that which I selected. This happens on explorer and mozilla. What's going on?

    Second problem. When I perform a virus scan it getts to a certain point (c:Documents and Settings\HP_Administrator\Local S... \activitylog.dat) it shuts down. Again what's going on?

    Third problem. I have selected to see hidden files to look for things that don't belong. However when I go into HP Administrator Folder and select any of these it automatically closes the window. It displays an error message to quick to read. Again, what's going on?
  • Aug 10, 2008, 06:21 PM
    johndoe99
    First Problem: Spyware problem

    For the other two more info is needed:

    What's your antivirus software ?
    Operating System ?
    Are you signed in as the Administrator ?
  • Aug 11, 2008, 12:03 PM
    Wilson Help
    I am using antivirus software provided by Bell, however I just started using this after the problems started. I tried updating symantec antivirus about two months ago but apparently I was taken on the net because it never worked and it said my last update was a year ago.

    Operating system is XP

    Yes I believe I am signed in as the administrator.
  • Aug 11, 2008, 12:04 PM
    Wilson Help
    Oh and I also tried using Microsoft onecare free scanner and that would not work either.
  • Aug 12, 2008, 12:52 AM
    johndoe99
    Your symantec had probably expired, your PC is most likely infected with lots of spyware, you need a good antivirus/spyware apackage. Is your Bell a paid subscription or just a free version, if its free you need the full version, you should go with McAfee or Kaspersky.

    To see what type of account your using:
    Move your pointer over the clock on the bottom right of your screen. Right-click the clock, and then click, Adjust Date/Time.

    • If you're using a Limited User account, you will get a message reading "You do not have the proper privilege level to change System Time."

    • If you are using an Administrator account, a small window will open with controls you can use to change the time and date on your computer.

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