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    shell516's Avatar
    shell516 Posts: 19, Reputation: 1
    New Member
    		  
    #1

    Jun 28, 2008, 07:13 AM
    Hot water tank shutting off
    I will try and explian my issue the best I can.we put a new hot water heater in about 2 months ago its electric. Well it shuts off and I have no hot water I go down to the electric box and switch it off then back on then it works this is happening even if I haven't used hot water all day so its not from over use help please I'm afraid my box will catch on fire thanks michelle
    Stratmando's Avatar
    Stratmando Posts: 11,188, Reputation: 508
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    #2

    Jun 28, 2008, 07:23 AM
    An electrician should check the tightness of wires on the breaker, and the buss the breaker plugs onto.
    The Nameplate will tell they Watts and power requirements. Is this on a 240 volt, 20 or 30 Amp breaker, and is wire # 10 or 12?
    massplumber2008's Avatar
    massplumber2008 Posts: 12,832, Reputation: 1212
    Senior Plumbing Expert
    		  
    #3

    Jun 28, 2008, 07:27 AM
    Hi Shell:

    Something is tripping the breaker off. Did you guys increase the size of the water heater that was previously there..? Did you guys wire this yourselves? If so, you need to chase the wires out to find the bad connection. You need to chase the wires out... starting at the electrical panel and move forward from there.

    Start with the power OFF and physically go to all spots you can access... the junction box at top of heater, then the access panels at the ehater itself.

    I am betting you have an electrical short at the JUNCTION BOX on top of the heater.

    Again, check with power OFF... you are looking for any bare wire that may be exposed in someway...

    SEE what you can SEE... then get back to us with those details...

    May be something very obvious...

    Otherwise...not a bad idea to call in a licensed electrician to check this for you!

    MARK
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