I have a MOEN Kitchen sink that was leaking. I took it apart, bought some replacement parts, and put it back together. Now, when I raise the handle the sprayer works (both cold and hot) but no water comes out the faucet. If I loosen the black screw-in device that conatins a plastic washer enough, water starts to flow but then the assembly is no longer flush and doesn't assemble properly. Any ideas?

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Originally Posted by BrianW

I have a MOEN Kitchen sink that was leaking. I took it apart, bought some replacement parts, and put it back together. Now, when I raise the handle the sprayer works (both cold and hot) but no water comes out the faucet. If I loosen the black screw-in device that conatins a plastic washer enough, water starts to flow but then the assembly is no longer flush and doesn't assemble properly. Any ideas?

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Hi Brian,

What "black screw in device"? What "plastic washer"? WHAT ASSEMBLY and flush with what?
When you bought replacement parts did you also repace the diverter, (part # Moen 1589)? Please be a little more specific with the details so I can visualize what you're attempting to tell me. Regards, Tom

Sorry about not having part numbers. I went to a local plumbing supply place with the part I took out of the sink and the guy gave me a replacement. I didn't have any numbers--it was all by sight. These are all parts that are in the area above the spout.

It turned out that the white plastic washer in the black screw-in device (sorry, it's the best I can do) was in the wrong way. When I reversed it, the sink worked fine without leaking.

Thanks for your help.