Ask Me Help Desk

Ask Me Help Desk (https://www.askmehelpdesk.com/forum.php)
-   Appliances (https://www.askmehelpdesk.com/forumdisplay.php?f=157)
-   -   Ruud Gas water heater (https://www.askmehelpdesk.com/showthread.php?t=792970)

  • May 27, 2014, 08:31 AM
    Sarge229
    Ruud Gas water heater
    Ruud gas water heater model PVP 40-1. No hot water, burner not lit. Unplug and plug back in, burner then ignites and heats water. Thermocouple needs replacing or a bigger problem?
  • May 27, 2014, 12:21 PM
    massplumber2008
    Hi Sarge

    I'm afraid it is a bigger issue than the thermocouple, and it is not something I can troubleshoot with you by chatting back and forth over days as these power vent heaters can be very tricky to troubleshoot, so you will definitely be best advised to contact the tech. support department at RUUD at 800-432-8373

    Have your water heater's model number and serial number handy (on front rating plate at front center of the heater), and have an electrical tester handy. These guys should make quick work in determining the exact issue you have!

    Good luck!

    Mark
  • May 27, 2014, 02:28 PM
    Sarge229
    Thanks Mark, will do.
  • May 27, 2014, 04:11 PM
    massplumber2008
    If you and the tech. support guys resolve your issue, please take a minute to update the thread when the job is done...ALWAYS APRRECIATED!! Thanks!!
  • May 29, 2014, 12:16 PM
    Sarge229
    Quote:

    Originally Posted by massplumber2008 View Post
    If you and the tech. support guys resolve your issue, please take a minute to update the thread when the job is done...ALWAYS APRRECIATED!! Thanks!!

    Was told control module had intermittent problem with voltage going to gas valve. Repair estimate was over $500. Since heater was 14 years old, bought new one. Thanks for your help.
  • May 29, 2014, 04:22 PM
    massplumber2008
    Thanks for the update!

  • All times are GMT -7. The time now is 11:55 AM.