Ask Me Help Desk

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-   Computers for Beginners (https://www.askmehelpdesk.com/forumdisplay.php?f=79)
-   -   FAQ Based Desk (https://www.askmehelpdesk.com/showthread.php?t=606899)

  • Oct 25, 2011, 10:38 PM
    NileshVirani
    FAQ Based Desk
    How to change traditional form based helpdesk to Open unstructured question answer based helpdesk?
  • Oct 26, 2011, 03:22 AM
    ScottGem
    You need to explain this further. If you are attempting to change the way a help desk works, you change the software you use. It will require training for the operators.

    Why is this in Computers for Beginners?

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