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-   -   Moen Diverter Leaking (https://www.askmehelpdesk.com/showthread.php?t=546831)

  • Jan 22, 2011, 03:40 PM
    robdanfunk
    Moen Diverter Leaking
    I have a Moen Vertical Spa system (Monticello) that just started leaking water through the 5 function diverter (3530). I took the unit apart and suspect (not positive) that the o-rings are shot that are attached to the end of the stem. I tried finding 'like kind' replacement parts at my local hardware... but water is still leaking around the stem. Does anyone know what size these o-rings are? I purchased 1/4" ID x 3/8" OD... and they looked to be just a little too small... but the 7/16" OD seemed way too big. My hardware store did not have metric o-rings... but I suspect they may be metric or some obscure size they did not carry in standard units. Any help would be appreciated! Thanks, Dan
  • Jan 22, 2011, 03:59 PM
    mygirlsdad77

    Call Moen, they will send you the replacement parts for free.
  • Feb 1, 2011, 07:43 AM
    pipester
    Dear robdanfunk, go to www.moen.com. Look up your Monticello Verticle Spa and it will give you a break down of the parts needed for your unit. You may have to order it through Moen if you can't find what you need at a local hardware store.

    I looked at the parts schematic for the Monticello Verticle Spa and it looks to me as though it takes a cartridge, which often times means you need a special puller to remove. You can generally get these at Home Depot enexpensively.

    You can get back to me if you have any further questions.

    Robert
  • Feb 1, 2011, 07:08 PM
    robdanfunk
    Thank you both... I called Moen and they sent me a cartridge. I replaced it and everything works great again!

    Dan
  • Feb 2, 2011, 05:31 PM
    mygirlsdad77

    Thank you for the update. Glad you got it fixed.

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