My PC will not let me download any kind of files. I puch run or save and it will not download anything... what can I do, PLEASE HELP

What browser are you using and what's error is displayed?

PERSONAL INFO REMOVED Product: Microsoft Windows XP Home Edition...
Is there any way I can get a phone number so I can call you, so you can walk me through this problem so I can fix it right PLEASE

The message says: error in the software load needs DLLs for kernel.
This is what it shows: \WINDOWS\system32\ntoskrnl.exe
\hal.dll
\KDCOM.DLL