when I boot up I get blue screen: 0x0000008e ntfs. Sys address f867e8ed base at f865e000 datestamp 48025be5. How do I fix this?
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when I boot up I get blue screen: 0x0000008e ntfs. Sys address f867e8ed base at f865e000 datestamp 48025be5. How do I fix this?
First the cause must be determined. Here is one approach to begin troubleshooting:
- Has the computer hardware or a driver recently changed?
Undo the changes to see if normal operation is restored.
- Is this a known issue with specific software/driver/hardware combinations?
Research Microsoft Support articles for exact Blue Screen error message parameters.
- Is memory faulty?
Perform a memory diagnostic (MemTest86, MemTest86+, etc.) for several hours. Computer must run long enough for internal components to reach typical operating temperatures or hotter. Overnight/24 hours for several diagnostic passes is sufficient.
- Is hard drive faulty or damaged?
Perform hard drive diagnostic using drive manufacturer's software utility.
- Is file system damaged?
Verify NTFS.SYS file is not corrupt by comparing to original installation media or another identical operating system installation.
- What software is implicated in crash?
Clues may be found in Windows' crash dump files. See How to read the small memory dump files that Windows creates for debugging.
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