We moved here to lexington from Florida. We didn't have to deal with this stuff there. I woke up Friday morning and I had no water, I assume that the pipes are frozen. I really thinks last year it was colder with the ice storm but we did not have any frozen pipes there. Can I be wrong? The water company can't help. Do we call the landlord for something like this?

Thanks everyone we have been trying to defrost them since Friday... they just defrosted. We now have water :)

Since you are renting ask the management what they are doing about fixing the poor insulation? A frozen pipe can easily burst but usually won't flood your home until it thaws. This is a ticking bomb so don't let the LL sit back