I have a combination Hampton Bay ceiling fixture with fan. It has remote to turn the light on or off, fan on or off... there are two pull chains, one in the very center of the fixture, one on the section above the lights. I know power is getting to the unit... everything else in the room (including this computer) is functioning fine. I can not turn on the light either from the switch or the remote nor the fan. I have pulled the chains but nothing is happening. Does anyone have any ideas what is wrong?

Does the fan rotate?

Do you see a small red light come on when you psuh a remote button, its usually at the very top of the remote

I agree with the above questions.

Best thing to do is open the fan at the ceiling, remove the receiver, wire the fan with it, make sure it works with the chains.

Ceiling fan wiring - Ceiling Fans N More