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-   -   MSN messenger and wireless network (https://www.askmehelpdesk.com/showthread.php?t=13110)

  • Sep 26, 2005, 01:31 PM
    jazzie5
    MSN messenger and wireless network
    Hi
    Not sure whether I should have posted this here or in the network forum!

    I have intalled a wireless home netwrok and now find that my sons cannpot login to MSN Messenger.
    It seems to think that I have no connection.

    I am not a novie but I WOULD NEED TALKING TRHOUGH EACH STEP! I have already enabled the Plug and Play via the router (Belkin) and I have run out of ideas! Please help!


    Jazz
    :(
  • Sep 26, 2005, 03:18 PM
    ScottGem
    Is the network working otherwise? Can they get on the Internet OK?
  • Sep 27, 2005, 09:03 AM
    jazzie5
    Hi,
    Thank God someone responded!

    Yes, they can both access the other PC (laptop to desktop and vice versa) and the internet from both. Just the desktop with no MSN or ZoneAlarm.

    The message from MSN when trying to connect from the desktop is along the lines of 'no access to gateway'

    On advice, it is wired directly to the router (doesnt contain a wireless card, but laptop does).
  • Sep 27, 2005, 03:50 PM
    ScottGem
    Have you checked with MSN tech support? Its probably a configuration issue for Messenger.
  • Oct 9, 2005, 12:49 AM
    retsoksirhc
    Just to clarify, the PC that doesn't connect is the one with ZoneAlarm installed? If so, try disabling zonealarm, and see if it will connect. If so, then you just need to make an exception rule in the zonealarm settings. Not sure exactly how to do so, being that I don't use ZoneAlarm, but it shouldn't be too difficult.

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