Hi I have a Hampton Bay Tripoli ceiling fan and light it has a remote control the remote control does not work on low, only high and medium. The owners manual says model 739 237 or 739 200, The manual says it has a lifetime warranty, the contractor put it in the house when it was built 3 years ago. Is there any way to get it covered under the warranty when a contractor put it in the house. What would be the cost of fixing it.

[QUOTE=Redmaple86]Hi I have a Hampton Bay Tripoli ceiling fan and light it has a remote control the remote control does not work on low, only high and medium. The owners manual says model 739 237 or 739 200, The manual says it has a lifetime warranty, the contractor put it in the house when it was built 3 years ago. Is there any way to get it covered under the warranty when a contractor put it in the house. What would be the cost of fixing it, if it is not covered by the warranty

[QUOTE=Redmaple86][QUOTE=Redmaple86]Hi I have a Hampton Bay Tripoli ceiling fan and light it has a remote control the remote control does not work on low, only high and medium. The owners manual says model 739 237 or 739 200, The manual says it has a lifetime warranty, the contractor put it in the house when it was built 3 years ago. Is there any way to get it covered under the warranty when a contractor put it in the house. What would be the cost of fixing it, if it is not covered by the warranty. Let us know if it is worth fixing.

What happens when you switch it to low? Does the remote LED light? Probably needs a new receiver.

Ceiling fan remote controls - help and FAQ- Ceiling Fans N More