Ceiling has 1 black hot wire 1 white neutral and 1 green ground wire. Hunter fan has 2 black wires 2 white wires 1 black an white wire and 1 green wire total of 6 . The installation manual is not clear. I wired 2 fans the same, 1 fan runs , no lights, the other has lights but no fan. What's up?
Called tech. Support, they said fans are wired incorrectly from factory,is this possible?