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    mdosh01's Avatar
    mdosh01 Posts: 64, Reputation: 8
    Junior Member
    		  
    #1

    Mar 9, 2009, 04:42 AM
    Vista Security response has stopped printing
    My wife has a new computer with Vista Home Premium. We're still learning the nuances of Vista. At one point, she wanted to print an email in Yahoo. Vista generated a pop up about if she recognized the program or not. She answered the question incorrectly and now can't print anything from the browser (IE). Word, Excel and other applications print fine.

    I've tried several searches in Vista help, the Microsoft site and on the Internet but I can't find how to undo her action.

    Any suggestions?
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
    Ultra Member
    		  
    #2

    Mar 9, 2009, 03:37 PM

    If only happening in IE, try resetting IE defaults

    Tools, interent options, adv tab and at bottom, CLick Reset Defaults

    Hope that's it
    mdosh01's Avatar
    mdosh01 Posts: 64, Reputation: 8
    Junior Member
    		  
    #3

    Mar 9, 2009, 07:58 PM
    Quote Originally Posted by seahwk83 View Post
    if only happening in IE, try resetting IE defaults

    Tools, interent options, adv tab and at bottom, CLick Reset Defaults

    Hope that's it
    Thanks. That resolved general IE printing. However, Yahoo mail still won't print which is where she was when she answered the security question incorrectly.

    Any other suggestions?
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
    Ultra Member
    		  
    #4

    Mar 10, 2009, 12:12 AM

    Not really familiar with Yahoo - try Firefox browser

    Maybe others may have some ideas
    mdosh01's Avatar
    mdosh01 Posts: 64, Reputation: 8
    Junior Member
    		  
    #5

    Mar 10, 2009, 10:25 AM

    OK. My wife was using the older version of Yahoo Mail. I switched it to the upgraded version and now it is printing fine. So either this was a Yahoo Classic Mail issue or Vista Security had a setting that indicated the Yahoo Classic popup was not legal because at the "recognize program" prompt she answered that she did not recognize.

    Thanks for the help everyone!
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
    Ultra Member
    		  
    #6

    Mar 10, 2009, 11:38 AM

    Good info to know, thanks. Glad you got it working
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