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  • Jan 2, 2006, 10:38 AM
    Help, problems for 4600 dimension model dell computer
    My computer just black out for like 7 days already

    First I start the computer, it runs the opening then it becomes black screen and shows " _ "

    I tried to reboot the computer and press f12 to boot

    In the number 5 click cd rom then run the CD(operation cd / recovery cd that dell has)

    And after a while it runs the window professional set up

    I try to recover it but it said

    I need the windows automated system recovery disk

    Window xp professional service pack 2 cd

    But I don't have those 2 CDs

    Until one process

    It said something like disk 0 at id 0 on bus 0 on atapi

    And wrote it can't not access the disk

    If I press enter the window professional set up

    It keeps process and show in technial support

    Setupdd.sys-address F84C49A8 base at F849D000, DATESTAMP 41107C8F

    What does this code means?

    Can someone help me?

    Does anyone know how to save this kind of problem?

  • Jan 2, 2006, 01:37 PM
    Did you call Dell for support? It sounds like a hard drive problem. Do you ever see the Windows logo?

    Did you try booting to Safe mode (press F8 as you boot until you get the Safe Mode menu).

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