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Jesse Lindall · Nov 23, 2013, 09:10 AM

I put in a new faucet because the water pressure kept getting lower. I replaced the 2 hoses and shutout valves and now there is no water to the sink. I need help

Milo Dolezal · Nov 23, 2013, 09:38 AM

Clean your aerator. Aerator is the removable piece on tip of the spout. Run water for few moments w/o it than reinstall. See if that helped. Back to you. Milo

hkstroud · Nov 23, 2013, 10:02 AM

Is this a bath faucet or a kitchen faucet? If bath do you have water at the toilet and tub? If kitchen, do you have water at dishwasher?
You said you replaced the stop valves. What kind of valves did you install, multi-turn, 1/4 turn or push/pull stop valves. If 1/4 turn or push/pull, move stop valves to the other position to insure that the valves are indeed in the open position.

Jesse Lindall · Nov 23, 2013, 10:33 AM

Yes, there is water to the toilet and tub.I already tested the valves like you said there seems to be no eater to the valve. ThanksTE=hkstroud;3589901]Is this a bath faucet or a kitchen faucet? If bath do you have water at the toilet and tub? If kitchen, do you have water at dishwasher?
You said you replaced the stop valves. What kind of valves did you install, multi-turn, 1/4 turn or push/pull stop valves. If 1/4 turn or push/pull, move stop valves to the other position to insure that the valves are indeed in the open position.[/QUOTE]

hkstroud · Nov 23, 2013, 11:18 AM

Assuming you have neither hot or cold water. It is not logical that you would have water to a tub and toilet and not have water to a stop valve of a near by lavatory faucet. Unless you have very old and corroded galvanized pipes, the pipe themselves do not get stopped up. While the flow and pressure of old galvanized pipes may be restricted, they seldom get completely blocked. As Milo pointed out, a blocked faucet aerator may be the problem but those seldom stop the flow completely.

If you have not already done so, I suggest you turn off the stop valves, remove the supply tubes to the faucet from the stop valves. Open the stop valve slightly to confirm whether water is reaching the stop valve.

You said that you replace the faucet because of decreasing pressure. A decreasing flow and pressure of both hot and cold can only be caused because by a blocked or partially blocked aerator. If you find that you do not have water out of the stop valves with the supply tubing remove, that and decreasing flow in the old faucet, indicates that something else is going on. The fact that you have water at a near by tub and toilet indicates that what ever that is, must be local, that is must be in the piping to the lavatory faucet.

Is the new faucet a two handle or a single lever faucet?
Are the stop valves compression fit, screw on or solder fit stop valves?

Jesse Lindall · Nov 23, 2013, 05:21 PM

Even though I had checked the aerator when I put the new faucet in, I checked again after your last message and yep,there was a piece of the old faucet stemIt now works and I thank you very much for taking your time to help me.

Originally Posted by hkstroud

Assuming you have neither hot or cold water. It is not logical that you would have water to a tub and toilet and not have water to a stop valve of a near by lavatory faucet. Unless you have very old and corroded galvanized pipes, the pipe themselves do not get stopped up. While the flow and pressure of old galvanized pipes may be restricted, they seldom get completely blocked. As Milo pointed out, a blocked faucet aerator may be the problem but those seldom stop the flow completely.

If you have not already done so, I suggest you turn off the stop valves, remove the supply tubes to the faucet from the stop valves. Open the stop valve slightly to confirm whether water is reaching the stop valve.

You said that you replace the faucet because of decreasing pressure. A decreasing flow and pressure of both hot and cold can only be caused because by a blocked or partially blocked aerator. If you find that you do not have water out of the stop valves with the supply tubing remove, that and decreasing flow in the old faucet, indicates that something else is going on. The fact that you have water at a near by tub and toilet indicates that what ever that is, must be local, that is must be in the piping to the lavatory faucet.

Is the new faucet a two handle or a single lever faucet?
Are the stop valves compression fit, screw on or solder fit stop valves?