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Debark · Nov 10, 2013, 02:16 PM

I just installed a new toilet handle. It is heavier than the previous one. Now the flapper won't seal

hkstroud · Nov 10, 2013, 05:00 PM

There should be about 1" of slack in the chain between the handle and the flapper.

Debark · Nov 10, 2013, 05:52 PM

Originally Posted by hkstroud

There should be about 1" of slack in the chain between the handle and the flapper.

The handle won't come back up is a better way of stating the issue

hkstroud · Nov 10, 2013, 06:10 PM

Do you mean that the handle on the outside won't come up and the lever on the inside won't drop down?

Debark · Nov 10, 2013, 07:13 PM

Originally Posted by hkstroud

Do you mean that the handle on the outside won't come up and the lever on the inside won't drop down?

The handle on the outside won't come up after you flush

hkstroud · Nov 10, 2013, 07:33 PM

Remove handle from toilet tank. Make sure that the handle moves freely in the part that passes through and is bolted to the tank. If handle does not move freely return as defective. Reinstall and snug nut tightly but do not over tighten. Note that nut is a left hand thread and screws on and off in a direction opposite the norm.

Debark · Nov 10, 2013, 09:21 PM

Originally Posted by hkstroud

Remove handle from toilet tank. Make sure that the handle moves freely in the part that passes through and is bolted to the tank. If handle does not move freely return as defective. Reinstall and snug nut tightly but do not over tighten. Note that nut is a left hand thread and screws on and off in a direction opposite the

norm.

Thank you. That worked