Originally Posted by
Curlyben
NEVER trust what a luser tells you as they often forget the most important of information.
Also you have missed the whole BASIC troubleshooting..
Do you know they are even connected to the network ??
To get to the point, I had on other user with the similar issue, so I said maybe it's user error and she's typling wrong so I login as her with the password I just set on my computer and get the same page cannot be displayed error.
I attempt it with chrome and get a URL redirect error that helps the company solve the problem and then I get in trouble for logging in as a user.
Where do you stand on that?