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    hmctom's Avatar
    hmctom Posts: 1, Reputation: 1
    New Member
    		  
    #1

    Nov 25, 2012, 02:23 PM
    Sleep number bed will not lower head.
    My sleep number bed is stuck with the head in the full upraised position. When the remote is pressed the lower the head, the motor runs, but the head does not move. Foot section works normally. How do I trouble shoot the motor?
    ma0641's Avatar
    ma0641 Posts: 15,675, Reputation: 1012
    Uber Member
    		  
    #2

    Nov 25, 2012, 06:56 PM
    Sounds more like a transmission or coupling issue rather than the motor. Have you tried their hotline or live chat?
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