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    friends7's Avatar
    friends7 Posts: 18, Reputation: -1
    New Member
    		  
    #1

    Apr 13, 2012, 09:22 AM
    Outgoing e-mail not working
    I cannot get my email to send out. I have tried changing from port 25 to 587 this has not worked. It is very important for our business that we can send e-mail to our customers. Please someone help me!! Cheers friends7
    Curlyben's Avatar
    Curlyben Posts: 18,514, Reputation: 1860
    BossMan
    		  
    #2

    Apr 13, 2012, 09:23 AM
    What error message are you getting when you try to send mails ?
    friends7's Avatar
    friends7 Posts: 18, Reputation: -1
    New Member
    		  
    #3

    Apr 13, 2012, 09:26 AM
    An unknown error has occurred.

    Server: 'auth.smtp.1and1.co.uk'
    Windows Live Mail Error ID: 0x80070057
    Protocol: SMTP
    Port: 465
    Secure(SSL): Yes


    as you can tell I'm not the best on computers! Thank you for answering
    Curlyben's Avatar
    Curlyben Posts: 18,514, Reputation: 1860
    BossMan
    		  
    #4

    Apr 13, 2012, 09:57 AM
    I'd give 1and1 a shout to check your settings..

    Completely check your settings first.
    They are here: 1&1 Webhosting FAQ | How do I set up Microsoft Outlook Express using IMAP?
    friends7's Avatar
    friends7 Posts: 18, Reputation: -1
    New Member
    		  
    #5

    Apr 14, 2012, 04:17 AM
    OK I deleted the account and re made another identical account. Everything is working finenow but I'm still no wiser to why this was.thank you for your answers. I don't suppose you know how I can delete messages from the outbox in windows live mail
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