[rodgdog]

Infected by RADS01/ Quadrogram on Win 98 machine. Used Spybot and Ad-Aware SE, Comes back on reboot. Any help appreciated.
Rodgdog

[Whiskey14]

Hi rodgdog,

When you ran Ad-aware, did you:

Check for updates before running program. Then follow the directions here to do a full scan:

The following explains how to set Ad-aware's settings to perform a "Full Scan."

In Ad-aware click the Gear to go to the Settings area.

The following items should be on a green check, not on a red X.

Under the Scanning button:

Scan within archives

Under Memory & Registry, Check EVERYTHING

In Check Drives & Folders, make sure all of your hard drives are selected

Under the Advanced button, check ALL under Log detail level (this makes it easier for visitors to the Lavasoft Support Forums to see what options you have selected should you require assistance.)

Under the Tweak button...

Some of these may not be an available option, depending on your version of Ad-aware and your version of Windows. Do not be concerned if you cannot select a certain item.

In Scanning Engine:

Unload recognized processes during scanning

Include info about ignored objects in logfile, if detected in scan

Include basic Ad-aware settings in logfile

Include additional Ad-aware settings in logfile

Include used command line parameters in logfile

In Cleaning Engine:

XP/2000: Allow unloading explorer to unload shell extensions prior to deletion

Let Windows remove files in use at next reboot

UNCHECK: Automatically try to unregister objects prior to deletion

Click Proceed to save these settings. When you would like to perform a "Full Scan," switch the scan mode from SmartScan to Custom.

After running Ad-aware, you must reboot your computer. It may be necessary to run Ad-aware two or three times if you have a lot of spyware, rebooting each time in between.

Where it says,"In Ad-aware click the Gear to go to the Settings area", on the top of the Ad-aware window, there are 5 symbols, click on the one that looks like a gear.

That should remove it.

Hope this helps!
Lorry

[fredg]

Hi,
Run AdAware_SE two times.
Then, re-boot, and run it 3 more times.
Then, re-boot, and see if it's gone.

Some of the hideous spyware programs have files that "rebuild" themselves, like for example "about: blank", etc.

If you only run AdAware_SE once, it will get rid of some files when you tell it to; but the ones it didn't find that time recreate themselves from other files.
Best wishes,
fredg

[cremedies]

Software should be the last step of any spyware removal process... not the first. If the removal procedure is done out of sequence, your problems will just return the next time you restart your computer. If you’ve used a spyware removal program in the past, then you’ve likely already experienced this.

Try the Spyware-Adware Removal Kit that is available at the link below. This 11 page, step-by-step document with screen shots will allow you to restore your computer to like-new condition.