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    CareyWallace's Avatar
    CareyWallace Posts: 2, Reputation: 5
    New Member
     
    #1

    Feb 24, 2012, 04:55 PM
    Can't log into windows
    I'm having trouble logging in to windows . I'm putting the right password in and cap lock is off. How can I reset it ?
    ScottGem's Avatar
    ScottGem Posts: 64,966, Reputation: 6056
    Computer Expert and Renaissance Man
     
    #2

    Feb 24, 2012, 05:04 PM
    What version of windows? Do you have the OS disk? Do you know the paqssowrd for the Admin account?
    CareyWallace's Avatar
    CareyWallace Posts: 2, Reputation: 5
    New Member
     
    #3

    Feb 24, 2012, 05:20 PM
    Xp,no it's a refurb cpu, it won't let me put admin passwor in either. I do see there is an arrow with the number 1 in it. Do you know what that means?
    NeedKarma's Avatar
    NeedKarma Posts: 10,635, Reputation: 1706
    Uber Member
     
    #4

    Mar 5, 2012, 11:00 AM
    Quote Originally Posted by CareyWallace View Post
    Xp,no its a refurb cpu, it wont let me put admin passwor in either. I do see there is an arrow with the number 1 in it. Do you know what that means?
    If you say you are putting in the right password I assume you got that from the previous owner, I would contact them and ask the question. Other than that you may need to reinstall the OS making sure you have a valid OS key.

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