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    ldriver's Avatar
    ldriver Posts: 1, Reputation: 1
    New Member
    		  
    #1

    Apr 2, 2011, 08:54 AM
    AOL Help Desk?
    I have an AOL e-mail address and lately in sending out e-mails ,they are being returned. However my friends are getting spam e-mail messages from that I an not sending. I need help
    JudyKayTee's Avatar
    JudyKayTee Posts: 46,503, Reputation: 4600
    Uber Member
    		  
    #2

    Apr 2, 2011, 09:26 AM

    To stop the emails being sent in your name, change your AOL password. Apparently someone has it and is signing on in your name, tapping into your address book.

    You cannot send ANY emails?
    NeedKarma's Avatar
    NeedKarma Posts: 10,635, Reputation: 1706
    Uber Member
    		  
    #3

    Apr 2, 2011, 09:58 AM
    With all due respect you need to get off AOL. It's a dying service and their helpdesk is abysmal.
    cmeeks's Avatar
    cmeeks Posts: 754, Reputation: 64
    Senior Member
    		  
    #4

    Apr 4, 2011, 10:19 AM
    Sounds like someone has cracked you AOL account Change your AOL password, then drip AOL as a email provider. If you are using a mail client installed on your computer a Trojan may be your problem run your anti-spyware and updates. Also now that you are working on your email and stuff . Give Gmail a try
    oceanguys's Avatar
    oceanguys Posts: 1, Reputation: 1
    New Member
    		  
    #5

    Sep 19, 2011, 06:50 AM
    My email is sending out spam to my friends and business associates without me sending them
    cdad's Avatar
    cdad Posts: 12,700, Reputation: 1438
    Internet Research Expert
    		  
    #6

    Sep 19, 2011, 05:53 PM
    Quote Originally Posted by oceanguys View Post
    my email is sending out spam to my friends and business associates without me sending them
    You most likely have a virus. Get your computer checked right away. If a trojan has taken over then you need to clear it right away. Your personal information is at risk.

    The only other explination is that someone has stolen your password and is now using your email to send spam. But in that case they normally change your password to it so you can't do anything with it.
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