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    corrie3344's Avatar
    corrie3344 Posts: 1, Reputation: 1
    New Member
    		  
    #1

    Mar 8, 2011, 07:13 AM
    My hp is asking for a product key on start up but I cannot find it?
    I have had the lap top (HP COMPAQ 6190p) about 4 years and all of a sudden it is asking for a product key? I cannot locate this. I am unable to get onto any of my users as well.
    ITstudent2006's Avatar
    ITstudent2006 Posts: 2,243, Reputation: 329
    Networking Expert
    		  
    #2

    Mar 8, 2011, 07:21 AM

    Product Key for what?
    AbuBakr_Fin's Avatar
    AbuBakr_Fin Posts: 216, Reputation: 3
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    #3

    Mar 8, 2011, 11:29 AM
    I think that happened to me once and I had to check it from under the battery after I removed it. Anyway I`m not sure, but what I do know is you should just contact HP customer service and ask them.
    ITstudent2006's Avatar
    ITstudent2006 Posts: 2,243, Reputation: 329
    Networking Expert
    		  
    #4

    Mar 8, 2011, 07:51 PM

    Again, this depends on what product key you are needing. If it's for an OS and it's a genuine copy of Windows you can find it in many places, (registry, tag, etc.. )
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