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    harpoon's Avatar
    harpoon Posts: 3, Reputation: 1
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    #1

    Jan 18, 2007, 07:36 AM
    Ceiling Fan
    I have a Hampton Bay ceiling fan Model AC527NN in a house that I am renting out. When I press any buttons on the remote, the red light comes on until I let go of the button, but neither the fan or the light will work. I tried a new battery in the remote, and still it won't work. I don't see any switch that I have to activate. I'm assuming that this has been working, but I haven't been able to get ahold of my former tenant to verify this.
    ceilingfanrepair's Avatar
    ceilingfanrepair Posts: 5,733, Reputation: 109
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    #2

    Jan 18, 2007, 09:38 PM
    Check first that the dip switches in the remote match those in the fan. Check second that the fan is getting power. If both these are fine then the receiver is bad. The good thing is, you can return the fan to Home Depot for a replacement.

    General ceiling fan troubleshooting and help FAQ- Ceiling Fans N More
    Ceiling fan remote controls - help and FAQ- Ceiling Fans N More
    harpoon's Avatar
    harpoon Posts: 3, Reputation: 1
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    #3

    Jan 19, 2007, 09:36 AM
    Thanks for the advice. I seem to remember that when I bought the house a couple of years ago, there was a trick on getting the ceiling fan to work, though it should be pretty straight forward. I don't remember seeing any dip switches on the remote. If there are dip switches , what should they be set at? Also where is the best place to check if the fan is getting power. I made sure that all the breakers in the house were on. I put a new battery in the remote to make sure that wasn't the problem.
    ceilingfanrepair's Avatar
    ceilingfanrepair Posts: 5,733, Reputation: 109
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    #4

    Jan 19, 2007, 12:41 PM
    There are dip switches INSIDE the remote, you might have to open it up. They should match the set in the fan. That second link has more information.

    You'll want to check where the fan connects at the ceiling and make sure it is getting power there. A volt meter or tester is good for this.
    harpoon's Avatar
    harpoon Posts: 3, Reputation: 1
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    #5

    Jan 19, 2007, 02:16 PM
    Quote Originally Posted by ceilingfanrepair
    Check first that the dip switches in the remote match those in the fan. Check second that the fan is getting power. If both these are fine then the receiver is bad. The good thing is, you can return the fan to Home Depot for a replacement.

    General ceiling fan troubleshooting and help FAQ- Ceiling Fans N More
    Ceiling fan remote controls - help and FAQ- Ceiling Fans N More
    Thanks for the advice. I seem to remember that when I bought the house a couple of years ago, there was a trick on getting the ceiling fan to work, though it should be pretty straight forward. I don't remember seeing any dip switches on the remote. If there are dip switches , what should they be set at? Also where is the best place to check if the fan is getting power. I made sure that all the breakers in the house were on. I put a new battery in the remote to make sure that wasn't the problem.
    ceilingfanrepair's Avatar
    ceilingfanrepair Posts: 5,733, Reputation: 109
    Uber Member
    		  
    #6

    Jan 19, 2007, 07:13 PM
    They should be set so the ones in the remote match the ones in the fan. You should check where the fan connects to the ceiling to make sure there is power there, use a volt meter or tester.
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