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    answermelater's Avatar
    answermelater Posts: 35, Reputation: 1
    Junior Member
    		  
    #1

    Jan 14, 2011, 11:29 AM
    HELP! My computer won't shut down!
    I have MSI Wind Windows XP Home laptop and I used it and closed the lid. A few hours later, I came back and it wouldn't shut down. It stayed on the blu shut down screen and there was no status like : windows is shutting down or logging off. So the next day, I tried to shut it down when I logged in. I clicked Shut Down and nothing happened. I tried it again and nothing. I clicked on Internet Explorer and it said "internet explorer could not initiate because windows is shutting down. please help. Thanks

    Specks:
    I have avg free
    0.99g ram
    120g hard drive
    11" screen
    Intel atom
    No disk drive
    Cpu fan cover clogged up with dust
    ScottGem's Avatar
    ScottGem Posts: 64,966, Reputation: 6056
    Computer Expert and Renaissance Man
    		  
    #2

    Jan 14, 2011, 11:31 AM

    Try holding down the power button until it cycles. If that doesn't work, pull the power cord then pull the battery out.
    NeedKarma's Avatar
    NeedKarma Posts: 10,635, Reputation: 1706
    Uber Member
    		  
    #3

    Jan 14, 2011, 11:31 AM
    Hold down (or hold in) the power button and keep it pressed for about 8 or 9 seconds, the computer will shut down. When you turn it on again it will say that it shut down unexpectedly, select to start Windows normally. Let us know if there is any error message at boot up.
    answermelater's Avatar
    answermelater Posts: 35, Reputation: 1
    Junior Member
    		  
    #4

    Jan 14, 2011, 11:33 AM
    Comment on ScottGem's post
    Yeah I did that but the problem is that I still have the same problem though
    answermelater's Avatar
    answermelater Posts: 35, Reputation: 1
    Junior Member
    		  
    #5

    Jan 14, 2011, 11:34 AM
    Comment on NeedKarma's post
    That was quick, no message but its still not shutting down
    answermelater's Avatar
    answermelater Posts: 35, Reputation: 1
    Junior Member
    		  
    #6

    Jan 14, 2011, 11:34 AM
    Comment on ScottGem's post
    That was a quick answer though
    NeedKarma's Avatar
    NeedKarma Posts: 10,635, Reputation: 1706
    Uber Member
    		  
    #7

    Jan 14, 2011, 11:35 AM
    Try booting into Safe Mode and remove all entries from the Startup menu.
    answermelater's Avatar
    answermelater Posts: 35, Reputation: 1
    Junior Member
    		  
    #8

    Jan 15, 2011, 04:50 AM
    Comment on NeedKarma's post
    How do I do that?
    chaosmaster1's Avatar
    chaosmaster1 Posts: 294, Reputation: 12
    Full Member
    		  
    #9

    Jan 24, 2011, 09:47 PM
    If the computer has a msi based motherboard, if I am correct in understanding your question I would recommend checking checking their website for a bios update, if you have the latest then consider running antivirus and malware scans
    Appzalien's Avatar
    Appzalien Posts: 540, Reputation: 57
    Senior Member
    		  
    #10

    Jan 30, 2011, 11:55 AM
    The first thing I would try is to press the F8 key repeatedly during start-up to get to the safe mode page. Then select "Last Known Good Configuration". That one has pulled me out of a few shut down freezes. When you go to shut down the PC, all the applications and processes that are running have to shut down before the PC will close out. If one of those programs will not shut down properly it will freeze the screen until it does close or perhaps never.
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