[pv13033]

I recently upgraded my parent's computer (running Vista) to AOL 9.5. Everything worked fine except for when opening the mailbox, there are only four tabs across the top where there was previously five (old, sent, mail folders, search mail), the new tab has disappeared. All new mail shows up mixed in with the old mail. I tried to upgrade again to 9.6 to see if that fixed it, but with the same result. I performed both upgrades on my own computer with no issues. I've tried to compare any and all settings to my own, but cannot find anything different to have caused this.

Thanks for your help!