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    tracyland's Avatar
    tracyland Posts: 2, Reputation: 1
    New Member
    		  
    #1

    Nov 22, 2010, 09:35 AM
    Walmart will not replce TV after numerous request
    I have been having problems with my 46" Vizio Tv for several months. It has been in the repair shop 3 times since end of September. I have left many messages with the warrany service center to call and they never do. I have talk to 5 different supervisor's that tell me someone will call from the service center. I have all the supervisors employee number and have been in contact with A1 factory (who is doing the repairs) and they are at a loss on why it is taking so long to get some help with the TV. I have given Walmart warranty center to help me and now I would like to seek legal action. Do I have a case? There is so many mistakes made when it comes to my TV repair that I feel I might have a very strong case/ Help!

    Tracy
    excon's Avatar
    excon Posts: 21,482, Reputation: 2992
    Uber Member
    		  
    #2

    Nov 22, 2010, 09:42 AM
    Quote Originally Posted by tracyland View Post
    Do I have a case? There is so many mistakes made when it comes to my TV repair that I feel I might have a very stong case/
    Hello t:

    Maybe. Do you have documentation of ALL your troubles?? I'm sure you have some, and I doubt Walmart employees will lie on the witness stand... In small claims court, the judge has lots of leeway. You certainly COULD win. Small claims court is cheap, quick and easy.

    excon
    tracyland's Avatar
    tracyland Posts: 2, Reputation: 1
    New Member
    		  
    #3

    Nov 22, 2010, 09:58 AM
    Comment on excon's post
    I am gather all documentaion today. I have called the repair center for all their conversations with the warranty company and I have documentation of all my troubles with the warranty company. I can have it all (hopefully) by Friday.
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