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    mecsgm's Avatar
    mecsgm Posts: 2, Reputation: 1
    New Member
    		  
    #1

    Oct 17, 2010, 08:37 AM
    Connection problems
    I bought a new laptop with windows 7 and a friend of mine set it up.

    Everything seems to work well except when I attempt to login to my financial institution (PC Financial) and only my financial institution. All other bookmarks work fine.

    First off, for some unknown reason my user information (user ID/sign-on) is not being saved in laptop.

    When I first attempt to access the PC Financial website I must enter my account number and user id. Then once I get access to my account I get disconnected and get the following message: "The connection was reset: The connection to the server was reset while the page was loading.
    * The site could be temporarily unavailable or too busy. Try again in a few
    Moments.

    * If you are unable to load any pages, check your computer's network
    Connection.

    * If your computer or network is protected by a firewall or proxy, make sure
    That Firefox is permitted to access the Web.

    When I try to visit the PC financial website later on in the day connection fails non-stop and I get the same message as the one posted above.

    I don't understand why I can't connect to my bank using the new laptop whereas I can access my Financial institution using my old laptop which also uses Firefox.

    I am at my wits end. I just can't get any answers anywhere. I have cleared the cookies and the cache but nothing helps.

    Please help, thank you
    Boltann's Avatar
    Boltann Posts: 1, Reputation: 1
    New Member
    		  
    #2

    Mar 8, 2011, 07:32 PM
    I am having the same problem with PC Bank's site - only the online banking portion though - as the Mastercard and PC points login is fine. We have Windows Vista and when I use my husband's login it works fine. SOOOO FRUSTRATING. Did you ever find a solution?
    ITstudent2006's Avatar
    ITstudent2006 Posts: 2,243, Reputation: 329
    Networking Expert
    		  
    #3

    Mar 8, 2011, 08:06 PM
    Quote Originally Posted by Boltann View Post
    I am having the same problem with PC Bank's site - only the online banking portion though - as the Mastercard and PC points login is fine. We have Windows Vista and when I use my husband's login it works fine. SOOOO FRUSTRATING. Did you ever find a solution?
    Please create yourown question so we can give more attention to yours. I don't want to reread another post and assume it's the same issue you're having.
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