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    bebe1297's Avatar
    bebe1297 Posts: 2, Reputation: 1
    New Member

    Jul 22, 2010, 05:04 PM
    Help with itouch
    My itouch screen went black and is not responding. I plugged it in several times and tried to turn it on and off but nothing works, it won't reset and will not even show up on itunes to do a restore.
    cdad's Avatar
    cdad Posts: 12,701, Reputation: 1438
    Internet Research Expert

    Jul 22, 2010, 06:18 PM

    Have you tried removing the battery and then reinstalling it?
    bebe1297's Avatar
    bebe1297 Posts: 2, Reputation: 1
    New Member

    Jul 22, 2010, 06:55 PM
    How do you open it up to take out the battery? I don't see anyway to do that. Its an itouch
    LTheobald's Avatar
    LTheobald Posts: 1,051, Reputation: 127
    Ultra Member

    Jul 22, 2010, 11:39 PM
    Trying holding both the power button on the top & the home screen together for around 10 seconds. The white Apple logo should appear and the phone should reboot. If this fails and everything else you've tried still doesn't work, take it to your local Apple store.

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