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    imsurroundedbyfish's Avatar
    imsurroundedbyfish Posts: 101, Reputation: 10
    Junior Member
     
    #1

    Jun 14, 2010, 08:54 AM
    E2BN Protex filtering software is not allowing me on Googlemail anymore
    The computer I use is filtered by a company called E2BN Protex, and lately (as in, in the last 24 hours) they have decided that Google.com is a banned website however Google.co.uk is still OK, and this is because Google.com have recently lifted some filtering thing meaning that if I was to put in a search to YouTube for example, I’d be able to get on it even though it is blocked (or so they say). Following this I have two questions, but first let me explain the issue: my email account is with googlemail, which is valid in both the uk and us. But now when I click on this it says that the server has denied me access to the page because apparently I am not logged in, but I AM logged in because it says so on the top of the page. So then I click log in, which I can’t get to because google.com is a banned website and all the log in pages are to do with google.com (is this getting complicated?? )! Hence I cannot log out of my email account or access it in any way. My questions are:
    1. Can I make my email available to me at all, by making it entirely Google.co.uk? (I have switched to Gmail.co.uk but because I can not log out, not even via the drop down button on the top of my screen it has not made a difference)
    2. And just generally WHAT CAN I DO ABOUT IT?? Googlemail is (or was) the only email services not blocked by this stupid filtering programme and so now I have no access to any email whatsoever! I have tried to email Google but I can not find any sort of contact email or anything and it would be pointless anyway. I want to complain to E2BN as well because other stupid websites are blocked too, like fanfiction.net and I CAN'T COPE WITH IT ANY MORE!!
    NeedKarma's Avatar
    NeedKarma Posts: 10,635, Reputation: 1706
    Uber Member
     
    #2

    Jun 14, 2010, 08:58 AM
    Contact your company's IT department.
    a) we cannot know the configuration of the firewall appliance
    b) we will not help you get around it

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