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    amateurly's Avatar
    amateurly Posts: 2, Reputation: 1
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    #1

    Jan 14, 2010, 12:09 PM
    Whirlpool won't eject ice - how do I trouble shoot the defrost heater & thermostat
    Whirlpool Side by Side Model #ED5LHAXMQ00 - Ice maker won't eject ice.
    I can see the ice partially rising out of the tray to be ejected but it is frozen at that point. How can I determine which of the parts, defrost heater, defrost thermostat or motor needs to be replaced? Thanks.
    WallyHelps's Avatar
    WallyHelps Posts: 1,018, Reputation: 136
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    #2

    Jan 15, 2010, 06:14 AM

    My experience has been that the best/easiest thing to do is to go to your appliance parts store and buy a universal ice-maker that fits your Whirlpool. It will save you a lot of trouble-shooting and possibly money in the end.

    I say this even though I am the type that tries to diagnose and repair everything myself.

    Good luck,
    WalllyH
    amateurly's Avatar
    amateurly Posts: 2, Reputation: 1
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    #3

    Jan 16, 2010, 08:11 AM
    Quote Originally Posted by WallyHelps View Post
    My experience has been that the best/easiest thing to do is to go to your appliance parts store and buy a universal ice-maker that fits your Whirlpool. It will save you a lot of trouble-shooting and possibly money in the end.

    I say this even though I am the type that tries to diagnose and repair everything myself.

    Good luck,
    WalllyH
    Wally H Thanks for comments. I did exactly as you suggested and I think that you were right on re: skipping the trouble shooting.
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