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    mdurham's Avatar
    mdurham Posts: 1, Reputation: 1
    New Member
    		  
    #1

    Oct 17, 2009, 06:59 PM
    State Select Water Heater PR650NBRT
    I have a 6 year old State Select Water Heater model PR650NBRT. The pilot will light but the gas does not turn on. Would this still be covered under warranty? Any suggestions on what the problem is?

    Thanks!
    Milo Dolezal's Avatar
    Milo Dolezal Posts: 7,192, Reputation: 523
    Plumbing Expert
    		  
    #2

    Oct 18, 2009, 10:36 AM

    Read your warranty papers to see what is covered and what not. Looking at the model number, it looks like your heater is 6 years old so you may be running out of time. Call them ASAP...

    It seems to me like the thermostat is not working properly. It should be covered by warranty. However, if it is, they will probably send you the replacement part and you have to hire your own plumber to install it.
    letmetellu's Avatar
    letmetellu Posts: 3,151, Reputation: 317
    Ultra Member
    		  
    #3

    Oct 19, 2009, 07:24 PM

    What is the serial number on the water heater, the date of manufacture is in the serial number.
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