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    rainmaker22's Avatar
    rainmaker22 Posts: 1, Reputation: 1
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    #1

    Sep 30, 2009, 08:10 AM
    Phones not working inside
    My phones don't work inside. Outside at the verizon box the phones work. Also, a lite that says POTS is lit inside the verizon box that should not be lit.
    KISS's Avatar
    KISS Posts: 12,510, Reputation: 839
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    #2

    Sep 30, 2009, 08:57 AM

    That's kind of tough. Do you have FIOS? I don't have any experience with FIOS.

    You basically know that you may have a problem with the inside wiring. The first step is to disconnect the phones or just try picking up a phone and hanging it up again. Don't forget to wait a few minutes for the phone system to re-connect your line.

    That's where I would start.

    As usual, Verizonisn't veryhelpful: Here is the ONT for FIOS wheich has a POTS light. Do they tell you what it means. Of course not. http://www.fiosfaq.com/docs/newcustomer.pdf

    I did find this document for FIOS. http://onlinehelp.verizon.net/consum...KitPhilips.pdf

    When the POTS light is blinking, an extension has been off the hook for over one hour.
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