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    oso's Avatar
    oso Posts: 1, Reputation: 1
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    #1

    Aug 31, 2009, 11:17 PM
    Hp 7410
    I have a HP pavilion dv9000 and a HP Officejet 7410 all in one printer. I finally set it up for wireless. I can print via wireless but when I try to scan I get an error message: An error occurred communicating with the scanning device. Any help??
    samuelvista's Avatar
    samuelvista Posts: 14, Reputation: 1
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    #2

    Sep 9, 2009, 05:15 AM

    It seems to be a Known issue with HP all in one printer. Follow this link from HP website:
    HP All-in-Ones- 'An Error Occurred Communicating with the Scanning Device' Message Displays on the Computer in Windows 2000 when Attempting to Scan from HP Director - HP Customer Care (United States - English)

    If the issue still persists, Contact HP at 18004746836
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