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    margo54's Avatar
    margo54 Posts: 1, Reputation: 1
    New Member
     
    #1

    Aug 30, 2009, 03:59 PM
    Cannot access gmail site or sign into Google toolbar
    After removing "windows protection suite", a fake spyware virus, I could not sign into my Google toolbar and could not access the gmail site. I tried internet explorer, Firefox and Google chrome. I can access it on my netbook, just not on the PC that was infected. I have use McAfee security, malware/malbite spyware program, spyware detector and ESET smart security with and without the restore on. Still cannot get onto the gmail site or sign into Google toolbar. I suspect there may be some part of the fake spyware virus hidden somewhere that is causing this. I know it is not Google since I only have trouble on my PC not the netbook and I cannot even get to the login page for gmail. Any ideas?
    morgaine300's Avatar
    morgaine300 Posts: 6,561, Reputation: 276
    Uber Member
     
    #2

    Aug 30, 2009, 04:41 PM

    I was going to suggest maybe trying to use one of the restore points prior to installing it. But a thing I just read said it can delete them. But here's the thing I found that has a download of something you can use to remove it.
    Remove Windows Protection Suite, removal instructions

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