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        1st interview
       
      
    
    
    
                  
        Guys I am beginner in IT with lots of interest but no Qualification. I am planning to get a job as 1st line support and move on from there and getting some qualifications like you pros..  
 
but tomorrow is my first interview and I justed wanted to feel little bit knowledgeable if you can please help... I know some answers which I wanted to double check and to find the answers for rest of them...  
 
Thank you!!  
 
 
 
 
Microsoft Exchange 
 
1. Which of the following windows components must you install before installing exchange 2003? 
 
Smtp service  
Nntp  
Wins  
Dns  
 
2. What is the maximum information store size before exchange 2003 running service pack 1? 
 
There was no maximum store size  
16GB  
75GB  
25GB  
 
3. Which exchange 2007 component must be installed on its own server?  
 
Mailbox  
Client access  
Edge server  
Transport  
 
4. You want to reconfigure your MX records so that if the first server is down then the mail will go to the next server amd then the third. You want the mail for wavex.co.uk to be sent to your servers in the following order starting with white.wavex.co.uk, then bronze.wavex.co.uk and last gold.wavex.co.uk. Which of the following would you select for your MX records setup?  
 
White.wavex.co.uk preference = 50, bronze.wavex.co.uk preference = 10, gold.wavex.co.uk preference = 20 
White.wavex.co.uk preference = 7, bronze.wavex.co.uk preference = 10, gold.wavex.co.uk preference = 5 
White.wavex.co.uk preference = 10, bronze.wavex.co.uk preference = 10, gold.wavex.co.uk preference = 20 
White.wavex.co.uk preference = 10, bronze.wavex.co.uk preference = 20, gold.wavex.co.uk preference = 25# 
 
5. Which command would you use to run a defrag on a Exchange mail store ?  
 
Eseutil /r priv1.edb  
Isinteg /fix priv1.edb  
Eseutil /d� priv1.edb  
Defrag exchange store  
 
6. Your environment contains the following:: mailbox server called Exchhub 1,client access server called ExchCAS1,standby Windows 2003 server called Standby,Two hub transport servers named Hub1 and Hub2 -Hub1 fails, you need to restore Hub1 to its prf failed configuration, what should you do? 
 
Rename standby to Hub1 , run the setup /m:recover server command on Hub1  
rename standby to Hub1 , run the setup /m: install /Role:HT command on hub1  
On hub2 run setup/m:recoverserver  
on hub2 run the setup /m:install /role:HT  
 
7. Your current network has a exchange 2003 SP2 server, this server is also the DC running on Windows 2003 32Bit , you want to upgrade to Exchange 2007. Which of the following must you do  
 
Upgrade the current server to 2007 onto the current server  
Build a new server, install windows 2003 32Bit and install Exchange 2007  
Build �a new server, install windows 2003 64Bit and install Exchange 2007  
You can not upgrade from Exchange 2003 to 2007  
 
8. What does the "Pfmigrate" tool do?  
 
Defrags your exchange stores  
Assists in the moving of public folders from one server to another  
Purges all deleted email  
Resets admin rights  
 
9. You want to Enable outlook anywhere access, which of the following must you do 
 
Install RPC over http proxy 
Install outlook onto the exchange server  
Install a vailid SSL cert  
Enable OWA  
 
10. You sign up to Message labs which of the following should you change on your network 
 
Lock your firewall down so that only SMTP traffic from Message Labs will be allowed  
Make sure that you firewall will allow ALL SMTP traffic from any where  
Configure your exchange server to send email out via DNS  
Configure your exchange server to send email out via the Message Labs relay servers  
 
TCP/IP 
1. What is the difference between TCP and UDP? 
 
TCP is session orientated where as UDP is not  
UDP is session orientated where as TCP is not  
TCP is best effort where as UDP is not  
 
 
2. Why do certain applications prefer UDP over TCP?  
 
UDP offers faster transfer of data important to VoIP and Games  
UDP requires less overhead during the transfer of data  
UDP guarantees every packet is delivered to the destination  
 
 
 
3. What is the 3rd Layer in the 7 Layer OSI Model 
 
Network  
Data Link  
Session  
Electrons  
 
4. What port does a web site use by default?  
 
TCP 80  
UDP 80  
TCP 443  
TCP 8080  
 
5. At which layer of the 5 Layer TCP/IP Model does ICMP belong to? 
 
Network Layer  
Transport Layer  
Application Layer  
IP Layer  
 
6. What is ICMP used for? 
 
Troubleshooting to identify if a host is online  
To send network error messages between network hosts  
To check which port is open on a host  
To send email. 
 
7. Why would an organisation block ICMP on their network?  
 
Prevent the structure of their network from being identified  
Prevent hacking  
Prevent Denial of Service  
Cause headaches for Network Engineers  
 
8. What does "port forwarding" mean?  
 
It transfers the existence of a TCP or UDP port from the host to the network edge  
It enables outside hosts to connect to internal hosts on specified ports  
It configures internet access for computers  
 
 
9. When would you restrict access to TCP port 25?  
 
To prevent the internet sending mail to your mail server.  
To prevent unauthorised internal hosts from sending mail out.  
To stop access to websites  
To stop access to ftp sites  
 
10. What is the difference between an IPv6 Packet and an IPv4 Packet?  
 
IPv6 has a larger header to hold the larger IPv6 address  
IPv4 has a larger header to hold the larger IPv4 address  
An IPv6 Packet can contain an IPv4 payload  
An IPv4 Packet doesn�t contain a version field  
 
Routing (IP, subnet masks) 
 
1. What is the default subnet mask for a Class C IP Address 
 
255.255.160.0  
255.255.255.0  
255.255.254.0  
255.255.255.192  
 
2. The address 172.16.208.16/20 is a host on which of the following subnets:  
 
172.16.176.0�255.255.240.0  
172.16.192.0�255.255.240.0  
172.16.208.0�255.255.240.0  
172.16.224.0�255.255.240.0  
 
3. What does the command "tracert" from a windows machine show? 
 
The route along which packets take to reach a destination.  
The response times of devices along the route.  
The subnet mask of the remote network  
The port of the application you are troubleshooting  
 
4. When would you use the "tracert" command in a troubleshooting situation?  
 
When I need to find out where my packets are going to reach the destination.  
When I need to find out the latency of the route to the destination.  
When I need to find out what the default gateway is.  
When I need to find out what port the affected application is using.  
 
5. What is the default gateway?  
 
The address of the main router for all traffic not otherwise specified in the routing table.  
The address of the main layer 3 device for all traffic not otherwise specified in the routing table.  
The server which holds the information about the internet.  
A website which holds the information about the internet.  
 
6. In a routing table, what does the network address 0.0.0.0 mean?  
 
All traffic that doesn�t match another network address.  
All traffic going to the internet.  
Traffic going to the 0.0.0.0 network  
 
 
7. Which of the following commands adds a route in windows? 
 
route add 10.0.10.0 MASK 255.255.255.0 192.168.0.1  
route add NETWORK 10.0.10.0 MASK 255.255.255.0 192.168.0.1  
route add 10.0.10.0 MASK 255.255.255.0 GATEWAY 192.168.0.1  
route add NETWORK 10.0.10.0 MASK 255.255.255.0 GATEWAY 192.168.0.1  
 
8. What happens if no default gateway is configured on a computer? 
 
The computer has normal internet access.  
The computer can only access the local network.  
The computer will not be able to communicate with any other computers.  
 
 
9. How do you check if a default gateway is defined on a computer? 
 
ipconfig /all  
route print  
netstat �an  
arp �a  
 
10. What sort of device can a default gateway be?  
 
Layer 2 Switch  
Layer 3 Switch  
Router  
Hub  
 
Microsoft AD 
 
1. Your office has 6 sites, london and New York have an exchang server and 2 DC`s, each of the other office has a DC, how should the global catalog servers be setup? 
 
You need a GC at london and New york  
All sites need a GC  
Only London needs a GC  
You do not need to worry about it as Windows will set this up its self  
2. Where can you set the schudle as to how when AD updates remote sites with changes? 
 
Sites and Services  
AD users and computers  
AD domains and trusts  
Via Windows updates  
 
3. Where would you change the Operations Masters Role?  
 
AD sites and services  
AD users and computers  
AD domains and trusts  
run regedit  
 
4. Which tab would you use to disable a user from changing their password?  
 
Profile  
Account  
General  
Com+  
 
5. Under which tab would you assign a users manager?  
 
Profile  
Account  
Organization  
General  
 
6. In order to install software via group policy what file type must be used?  
 
.Msi  
.Com  
.Exe  
.Bat  
 
7. Where would you set a server to be a Global Catalog server?  
 
Under Sites and Services  
Use ADSI edit to set a Global Catalog server  
AD domains and trusts  
AD users and computers  
 
8. Where would you add a new email address to user and set it as the default? 
 
In AD users and computers, on the users email adddress tab  
In Ad Users and computers, on the users General Tab  
The user can do this via outlook  
Edit the settings on the users mail box  
 
9. What command would you run to promote a server to a DC  
 
Adprep  
Dcpromo  
Use the tool in add / remove computers  
server /promote  
 
10. Where in the default Group Policy would you find the "Password Policy" tab? 
 
computer settings\Windows settings\Security settings  
computer settings\Windows settings\Security settings\Account Policies  
computer settings\Windows settings\ Account Policies  
computer settings\Software settings\Windows settings\ Security settings\Account Policies
     
     
    
    
    
    
    
    
  
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