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    maria2day's Avatar
    maria2day Posts: 94, Reputation: 1
    Junior Member
    		  
    #1

    Oct 17, 2008, 09:23 PM
    Error rtl100.bpl
    I installed Tune Up Utilities 2008, and now I keep getting this error message... unable to locate rtl100.bpl... I can't uninstall the program. I can't even do a system restore. Anybody help??
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
    Ultra Member
    		  
    #2

    Oct 18, 2008, 04:50 PM

    What happens when you try to uninstall,

    How are you trying to uninstall

    What happens when trying to system restore
    maria2day's Avatar
    maria2day Posts: 94, Reputation: 1
    Junior Member
    		  
    #3

    Oct 19, 2008, 12:55 PM
    I tried to uninstall the program by going to the control panel>add remove programs. It says there is a file missing and am unable to uninstall. When I tried using system restore, I tried restoring it said that it was unable to restore to that date, try another. I tried several others but kept getting the same message.
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
    Ultra Member
    		  
    #4

    Oct 19, 2008, 01:30 PM

    First thing is get rid of tuneup

    With the installation, there apparently was 1 file not copied properly

    What you could do at this point if you want to uninstall it is to make sure that no processes are running in task mgr for tuneup

    Right click on taskbar and click task mgr related to tuneup

    Then delete the folder you installed to, may not be able to delete all files, let it delete what it can

    Download and run ccleaner and let it fix what it finds

    ccleaner (Freeware)
    Download CCleaner 2.12.660 - FileHippo.com
    On the right hand side, click download latest version

    Restart windows

    Now try to delete remaining files in installed folder

    Post back with what's left and any messages that may come up
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