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    patsfan125's Avatar
    patsfan125 Posts: 2, Reputation: 1
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    #1

    May 28, 2008, 10:29 AM
    Remote no longer works on my Hampton Bay fan
    All of a sudden last week the remote stopped working on my Hampton Bay fan..
    (model: #55295, 54 inch Brushed Steel w/Remote)

    Things I have done:
    1) Replaced the batteries in the remote
    2) Ensured the dip switches match on the remote and the fan
    3) Ensured there is power going to the fan

    Things I know:
    1) The wall switch still turns the light on and off, however the remote will no longer turn the light off, nor does the fan work via remote (note: it never worked off the wall switch unless I left it on via remote, the wall switch is strictly on/off)

    Fan is obviously receiving power. Indicator lights on remote still work, and act as if I am turning the light and fan on/off, but nothing happens with the fan. This model of fan does NOT have pull chains. Remote has an led screen on it displaying light on/off, temperatures, fan speed, etc.
    Should I assume something is wrong inside the fan, receiver burnt out, or something? Is there a way to test the remote or fan portions?

    Fan is 3 years old, so not sure if still under warranty, but wanted to check with all of you to get ideas before I go to Home Depot and have them try selling me things. Thank you in advance!
    ceilingfanrepair's Avatar
    ceilingfanrepair Posts: 5,733, Reputation: 109
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    #2

    May 28, 2008, 01:44 PM
    It is most likely the receiver. The only way to know for sure is to replace the remote or receiver, and see which fixes it, UNLESS the fan has pullchains. Does it?

    Ceiling fan remote controls - help and FAQ- Ceiling Fans N More
    patsfan125's Avatar
    patsfan125 Posts: 2, Reputation: 1
    New Member
    		  
    #3

    Jun 4, 2008, 06:46 AM
    Quote Originally Posted by ceilingfanrepair
    It is most likely the receiver. The only way to know for sure is to replace the remote or receiver, and see which fixes it, UNLESS the fan has pullchains. Does it?

    Ceiling fan remote controls - help and FAQ- Ceiling Fans N More
    Thank you for your reply. No, my fan does not have pull chains.

    I had an electrician friend come over to ensure that the fan was getting power, and it is. He then tested that with the wall switch on the light portion was getting power, it was not. Essentially it appears as though the receiver unit is not functioning, also, if you smell the receiver unit it has that electrical smell when things go wrong.

    Long story short, it appears I am at the point of sending the receiver in to be looked at by Hampton Bay/Home Depot or just buying a new one.
    ceilingfanrepair's Avatar
    ceilingfanrepair Posts: 5,733, Reputation: 109
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    #4

    Jun 4, 2008, 04:31 PM
    Yeah just order a new one from them. It might be under warranty.
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