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    SusieQ1's Avatar
    SusieQ1 Posts: 1, Reputation: 1
    New Member
    		  
    #1

    Apr 10, 2008, 06:43 AM
    Crashing Computer with scans
    I have a Compaq Presario 3100, XP. It is very sick... to me anyway. I can not run a scan without it crashing and it tells me to contact the System Administrator. The last blue screen said something about BIOS updates and disable caching/shadowing. I can not run registry fixes, spybot -search and destroy, windows defender etc without it crashing. I can run my AVG tests. When I start it up I get the rectangular boxes and know that I have two items in the start up that show the rectangular boxes and HKCU\SOFTWARE\Microsoft|Windows NT\Current... I also have lots of cd drives listed - which I do not have. I try to remove them through the device manager in safemode - but they always return.

    Please - what can I do? Thank you.
    jstrike's Avatar
    jstrike Posts: 418, Reputation: 44
    Full Member
    		  
    #2

    Apr 11, 2008, 03:45 PM
    Sounds like you've got some malware on your PC.
    I would recommend The Ultimate Boot CD
    You might also want to try Hijack This. Be careful with HijackThis though, you can do more damage than good if you don't know what you're removing.
    invisibleman_productions's Avatar
    invisibleman_productions Posts: 207, Reputation: 12
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    #3

    Apr 12, 2008, 08:02 PM
    What is the exact crash error?
    Run a complete scan with free curing utility Dr.Web CureIt!
    Dr.Web CureIt! – download free anti-virus! Cure viruses, Best free anti-virus scanner!
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