[internetdiagnosis]

Okay, a couple of months ago, a friend of mine replaced the seal on my toilet because water was coming out from underneath. Since then, the water level in the bowl has been really low. Now I have seen toilets like this before and it is functional, but it just annoys me. I have a 3 year old and her little buns don't cover the whole toilet, so her droppings hit the porcelain:eek: rather than the water!

I looked a bit on the internet and keep finding where the refill tube should be located over the overflow tube. What I am finding in my tank is that the fill tube is located to the rear of the overflow tube and doesn't seem to move...

So, my question is, what can I do (lamen terms please) to raise the water level back up?

One other thing, since then, when it fills, it is awfully loud!

Thanks,
Jennifer

[internetdiagnosis]

Okay, now that I have decided to look at other posts, I did find an answer to my problem. Being that is the case, I will pose a new question...

How do I safely move the refill tube so that it hangs over the overflow tube without breaking it? Should this easily move?

[speedball1]

Okay, now that I have decided to look at other posts, I did find an answer to my problem. Being that is the case, I will pose a new question.....

How do I safely move the refill tube so that it hangs over the overflow tube without breaking it? Should this easily move?

The bowl fill tube (see #5 in image) is a flexable plastic tube that runs from the top of the ball cock over to the white overflow tube. It just wants to slip into the overflow tube a half inch or so. There should be a retaining fitting on the overflow tube so the smaller tube doesn't slip out. If there isn't one you will have to make one out of a paper clip. If the little tube is so old that it's not flexible any more you can pick up a new one at a plumbing store for pennys. Let me know how it works out. Tom

[massplumber2008]

Hmmm... you better be careful there. How old is your toilet? And, if the tube is so hard to move... and toilet worked fine before when tube was over overflow tube... how did tube get moved?

I need to know how old, and the name on the toilet (american standard by chance.. ) if possible... get back to me... Mark


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[internetdiagnosis]

As ashamed as I am of these pictures, I will post them anyway:p

[internetdiagnosis]

And two more. Sorry about the poor quality, I quickly took it with my phone...

[internetdiagnosis]

Brand is a Gerber. I would imagine the toilet is about 8 years old. Also, I don't know how it got where it is now? I can't say for certainty that it was ever actually over the overflow tube.

Why is it so disgusting on the inside of the tank? Is it okay to clean all that black gunk? If so, what type of cleaner is safe to use in there?

[internetdiagnosis]

One other thing, I could have swore I remembered at some point in time, there being a little flexible tube that actually fit on the 'refill tube'. It was a hospital yellow/beige color and resembled the size of a straw, but very pliable, like a thick latex. The friend who fixed my leak and replaced the seal swore there was no such thing! See I looked later on because it was so noisy when filling up. Should there indeed be additional tubing coming off that refill tube?

[internetdiagnosis]

The more I analyze this, the more I am realizing there had to be another piece there! Look at the tip of this "refill tube" and how white it is compared to everything else! Indicative of there being something snug over it for quite a duration, wouldn't you say?

[massplumber2008]

NOPE.. great pics ID

Wait here.. I have the answer... BRB

[massplumber2008]

If this were me.. I would grab the valve body in one hand and turn this 90 degrees... that would do it. It is a little scary... but turn the whole top.. not just the CAP (as in pic.) but the whole valve body rotates around the threaded shaft with round plastic clip (the words adjustable height point to this at picture).

The unit has turned is all... If you turn 90 degrees that metal clip attached to refill tube actually clips to the side of the overflow pipe and water will enter from the refill tube as needed.

To be safe, shut off water supply in... then grab and twistclockwise... then attach clip as in pic... and then turn water on.. and bet all set... Let us know.

[massplumber2008]

If you want to play safe, can shut off water supply, then release that round clip I talked about at the adjustable height/shaft. Here, just PULL UP On clip only... that release unit. Then ROTATE to position.. then PUSH DOWN to re-engage the clip... Then install refill tube clip to overflow pipe, turn water on and good to go again. This is probably best this being your first time.. huh>> ;)

Do not use cleaners on inside of tank... period. Corrodes parts. I know looks yucky.. but not really. It is not stagnant water.. moves all the time... so just stuff that will not cause issues if left alone.

You decide.. let me know... Mark


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[internetdiagnosis]

TADA!!!!!! Okay that worked really well! I didn't do anything with a clip at the bottom, I just pushed the FLOAT up, and grabbed the shaft and twisted...that worked. Thanks so much fo the input!

[massplumber2008]

I just absolutely love people like you! Thank you for the pics... you made this happen... not me!

Anytime ID. Goodnight... Mark and the rest of the bunch here at AMHD.com