[Robertx]

Was looking at jet 2 web site when it stopped working,
A notice came on the site
( session timeout )
Now I cannot get back on the site without it saying the same thing.
Please what can I do ?

[jstrike]

Clear your cookies then shut down your browser. Open your browser and try again. Application servers will sometimes use cookies to persist certain session information.

[Robertx]

That still does not work

[jstrike]

Does this happen on any other computer or with anyone else?
What happens if you try another browser?

[Robertx]

Three people use my computer ,with three different passwords & three different
Email address's we all get same result,have not tried another browser yet

[jstrike]

three people use my computer ,with three different passwords & three different
email address's we all get same result,have not tried another browser yet

If you are all logging into your computer with the same Id/Password then that really doesn't matter because all three users are using the same cache for IE.

Another thought, when you try to get in are you using a bookmark? If you are then try typing the URL in by hand and don't put anything after the .com (.org, net, whatever)

[Robertx]

Hi, thanks for the help, I downloaded new browser (firefox ) when using that browser it works fine. But still don't know how to fix (session timeout ) problem in IE,

[jstrike]

Close down all instances of IE.
Go to this directory:
C:\Documents and Settings\\Cookies
Delete everything.
Do the same thing in:
C:\Documents and Settings\\Local Settings\Temp
And
C:\Documents and Settings\\Local Settings\Temporary Internet Files

You might have some problems with open files in the temp directory... thats fine, just delete everything you can.

Try it again... IE is probably hanging on to something, somewhere that's telling the application server to use an invalid session. You might want to also try turning off cookies before you go to the site again.

Glad you at least got it working with FF.