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    LFA's Avatar
    LFA Posts: 1, Reputation: 1
    New Member
    		  
    #1

    Jan 16, 2008, 03:33 PM
    HP LaserJet P2015 Printer Trouble
    I am getting a low type noise when the printer is trying to pick up up paper from the tray to print. Sometimes it finally finds the paper and prints and other times I have to go through the steps of clearing a paper jam even though the printer never picked up the paper from the tray to feed it through. Any suggestion on how I can fix this?
    donf's Avatar
    donf Posts: 5,679, Reputation: 582
    Printers & Electronics Expert
    		  
    #2

    Jan 17, 2008, 10:51 AM
    LFA,
    First go back to the printer specifications and make sure you have the correct paper for the printer. This is critical.

    Some paper is "Long grain, which means that the grain of the paper is working against you when you try to bend it. Short grain paper bends easier. Also, weight of the paper.

    If your printer is set to pick up 15 lb. paper and you stick 50 lb. paper in, the printer will not be able to pick it up.

    Also, how new is the printer. If you haven't cleaned the P/U rollers you might want to do that now.
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