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gorgo · Jul 17, 2007, 06:21 AM

hi all,

I want to add the logo of my company to outlook signature using advanced edit feature that will launch the word htm editor. When I save the sig.htm file, error appeared "The signature C:\documents and settings\current user\application data\Microsoft\signatures\sig.htm could not be located. The signature may have been removed." despite that the sig.htm exists under this location.
I'm using windows 2000, (on windows xp its working properly)
When I create a new email the logo of signature is shows up as red x and it cannot be displayed.

Can any one help me please, it's a top urgent case.

Thank you

benn11 · Jul 17, 2007, 06:43 AM

Did you copy and paste the image while editing your signature?

gorgo · Jul 17, 2007, 06:54 AM

I tried to make copy and paste but it didn't work, also I tried to make insert--> picture--> from file, the same problem remain. :(

NeedKarma · Jul 17, 2007, 06:58 AM

Can you insert ANY image in that sig?

gorgo · Jul 17, 2007, 07:16 AM

Yes I can insert any image, and I can see it properly in the .htm file.
Only when I click on new email or reply or forward, the logo is disabled.(see file attached)

NeedKarma · Jul 17, 2007, 07:23 AM

Is your email set to html or rich text?

gorgo · Jul 17, 2007, 07:26 AM

It is set to html

NeedKarma · Jul 17, 2007, 07:46 AM

I'm not sure what is happening, you can try searching for answers from here:
outlook 2003 + signatures not displaying images - Google Search

gorgo · Jul 24, 2007, 05:33 AM

I couldn't find any effective results in the previous link, no effective answers..
What should I do...

NeedKarma · Jul 24, 2007, 06:00 AM

Try not using Word as your editor and doing it all within Outlook.

gorgo · Jul 24, 2007, 08:14 AM

I cannot doing it within outlook I have to click on advanced edit, and by default word is the default editor and I don't know from where to change it...

NeedKarma · Jul 24, 2007, 08:55 AM

Tools > Options > Mail Format, uncheck those boxes at the top of that tab.

gorgo · Jul 26, 2007, 04:47 AM

My default editor is word, how can I change it, and what program do you suggest..

NeedKarma · Jul 26, 2007, 04:56 AM

Outlook does it on its own, you don't need an external editor.

gorgo · Jul 26, 2007, 07:12 AM

But outlook is launching by default word as editor.. I don't choose word to be my editor, automatically its launched by outlook..

NeedKarma · Jul 26, 2007, 07:17 AM

That's why you would remove that option as I have mentioned here. Unless you are on a corporate network and a Group Policy prevents you from making changes.