[Rob]

I frequently get this when web surfing:

WINDOWS

A fatal exception OD has occurred at 1ABF: 01476B79. The current application will be terminated.

The only way to get rid of it is to manually shut off the computer.

I have an old laptop with Windows 98, IE 6.0 and DSL.

Any suggestions? Thanks in advance.

[LTheobald]

Windows errors are extremely hard to trace and fix. Trouble with the older versions of Windows are that they are quiet buggy.

Try:

• Reinstalling Internet Explorer
• Run a spyware removal tool like AdAware, Spybot: S&D or the Microsoft Spyware removal tool

It's probably some other program causing a conflict with IE. Is there anything in particular you are doing when you get this error?

[Press2Esc]

Rob,

Referencing MS's KB, 0D (hex) is a General Protection Fault. Basically, these are conditions that is not covered by any of the other processor exceptions will result in a general protection fault. The exception indicates that this program has been corrupted in memory, usually resulting in immediate termination of the program.

This gets real deep, real fast... hope this helps. P2E

I frequently get this when web surfing:



The only way to get rid of it is to manually shut off the computer.

I have an old laptop with Windows 98, IE 6.0 and DSL.

Any suggestions? Thanks in advance.

[fredg]

Hi,
I also use Win98SE; and have found yrs ago, that by using these following steps, it will make your computer run much better. There is a very good chance they will solve your issue. If they don't, I would then do the Re-install IE6.

Registry Repair should be done whenever there are problems:

To Repair the Registery:
Turn off the computer; or reboot; then immediately press F8, (or, could be F5) located on top of the keyboard. Keep it press down until an options window comes up, then release it.
(If F8 or F5 doesn't work, then re-boot, and immediately press down the CTRL key, hold down until it comes up to the options screen).
Use the up and down arrow keys on the keyboard to select "Command Prompt Only".
Press Enter
You will now see C:>
Type in SCANREG /FIX (there is a space between the G and the / ).
You will now see C:>SCANREG /FIX
Press Enter
This will take about 5 minutes or so.
When finished, press Enter for OK.
Manually, turn off the computer, wait a few seconds, the turn it back on.
If you don't have the "Command Prompt Only" option, then re-boot the computer normally.
Go to Start/ShutDown, then choose "restart in ms-dos mode".
It will come up to C:\windows.
Type in CD C:\
It will look like C:>windows CD C:\
Press Enter.
It will then be at the C:> prompt.
Then type in SCANREG /FIX
Press Enter
When it returns to the C:> prompt, then manually turn off the computer, and turn it back on.

Win98/98SE Regular Maintenance
All of these should be run whenever Win98/98SE starts giving problems. It will keep the computer running smoothly.

Before doing any of the following; turn off wallpaper and screensavers before re-starting or re-booting the computer.

Safe Mode is best where indicated, because most programs are not running meaning their files are closed, or not in use. This allows them to be scanned much better, repaired, or defragged better.

1. Scandisk
Start in Safe Mode by:
Re-boot the computer, and immediately after starting up, Press and hold down, F8, at top of keypad.
When the options show on the screen, use the up and down arrow keys on the keyboard to select
"Safe Mode".
Press Enter
After it boots to Safe Mode, go to Start/Programs/Accessories/System Tools, and click on Scandisk.
(It is faster if set on "Standard", the "Thorough" usually is not needed and takes a long, long time).
Click on "Start" and let it run until finished.

2. Defrag
When Scandisk is finished, click on "Close".
Now, go back to the same place, but this time, click on "Defrag".
Click on OK, and wait until it finishes (might take 1 hour if not done within a month).
After it finishes, Click on OK or whatever.
Then, re-boot.

The following Boot Disk has to be done only one time.

Also, a "must have" is a Boot Disk, for Win98/98SE. One never knows when the computer might not load windows and go to the desktop... it does happen.

Here are steps to make one:

Insert the Win98/98SE CD in the CD-ROM drive.
Go to Start/Programs/Windows Explorer
Double click on D:/ , if that is your CD-ROM drive letter.
Find and open the folder; Tools/Mtsutil/Fat32ebd (stands for Emergency Boot Disk)
Double click on the file Fat32ebd.exe and follow the instructions to create the Boot Disk.
Then remove the CD from the CD-ROM.

Now, we must test the Boot Disk to see if it works.
Shut down the computer; then turn it back on with the Boot Disk still in the computer.
When a screen comes up, use the up and down arrows on the keyboard to select "Boot with CD-ROM support". Then press Enter.
It will show some things about the computer, and then come up to the A:> prompt.
Now, insert a CD (any will do) into the CD-ROM.
Wait until it "spins" and the light goes off.
Now, at the A:> prompt, type in DIR D:
It will now look like A:>DIR D:
It should show all the files on the CD.
If so, the Boot Disk is good. If NOT, repeat all the above.
If it's good, then remove the CD, manually turn off the computer, and remove the Boot Disk. Turn on the computer and it's ready to go.

Here are some "tweaks" for Win98/98SE that really work well.

Win98SE Tweaks for better performance
http://www.speedguide.net/read_articles.php?id=170

If you wish, please print out all the above to use again later.
If you already do all the above, I do apologize for this long post.
Best wishes,
fredg

[Rob]

Thanks all.

I recently (before my initial post) did scandisc and defrag (in safe mode-it takes forever otherwise).

At your suggestion, I reinstalled IE. I ran Adaware-interestingly, only smart scan works, the full scan is terminated by the same problem I described.

Have not yet had a chance to repair registry.

The answer to LT's question is I'm doing nothing but surfing the web. It seems like it just freezes up sometimes.

After doing all this I don't seem to be getting the particular error message anymore but it still tends to freeze with a blue screen saying the system is busy and I can either wait (interminably) or restart, which I do.

[ScottGem]

Rob,
If the laptop is just used for surfing I would do a reformat and reinstall of Windows. Make sure you have all your hard drivers first (especially the network card). If its an old machine it may be due for a refresh.

[Rob]

Rob,
If the laptop is just used for surfing I would do a reformat and reinstall of Windows. Make sure you have all your hard drivers first (especially the network card). If its an old machine it may be due for a refresh.

Can you point me to instructions for reformat? I do surfing, Word & some Excel. Does that change your advice?

Thanks.

[ScottGem]

Can you point me to instructions for reformat? I do surfing, Word & some Excel. Does that change your advice?

Thanks.

If you are using the laptop for Word and Excel files, then you want to backup your documents and spreadsheets first. Next you need to make sure you have all your hardware drivers, your windows disks and disks for all your other software.

Let me know if you have that and what format your windows disks are in (CD, floppies) and I'll give you further instructions.

[fredg]

Hi,
If all my previous suggestions about using "scanreg /fix", defrag, etc, do not get rid of the "blue screen of death", then it's a good bet you need to reinstall Win98/98SE.
You probably do not have to do a Format, but just insert your install CD for 98, do a "delete and reinstall".
It will delete all the windows 98 operating files, then reinstall them.
You will then have to reinstall all printers, scanner, programs, word, etc, etc, etc.
Best wishes,
fredg