[Tracey Allyn]

We have a Hampton Bay Ceiling Fan with the remote control due to the fan being located about 16 feet up fro the floor. We left the house for about 6 months. The fan would operate using the remote before we left with no issues. No it won't. We've swapped batteries in the remote, turned off the power to the fan several times in hope that this might reset it.

Any advise you may have would be helpful.

[Stratmando]

Verify good battery, Write down switch settings, then turn on an off several times, and
Return switches to original settings. Important you take note as fan is 16' up. You want to avoid going to fan. Check any breakers or switches. If it has red light and transmitting,
Maybe go through the codes binarily:
0000
0001
0010
0011
0100
0101
0110
0111
1000
1001
1010
1011
1100
1101
1110
1111
Good Luck

[ceilingfanrepair]

Does the LED light up on the remote?

My guess is, a power surge fried the receiver to the fan.

Does the fan have pullchains?

Ceiling fan remote controls - help and FAQ- Ceiling Fans N More

[phil hernandez]

I had a similar problem. My fan and light stopped working . Using the pullswitches and the remote do nothing. The led in the remote works. Actually this has happened before, but I've been able to reset the fuse box and it would start working properly again. This time nothing happens. How does one 'return swithces to original settings" is there a way to reset the fan? Regarding going through the codes binarily. What is are steps to do this? Do I need to go through each one, then use the remote and see if it works after each code?
Much appreciated.
Phil

Verify good battery, Write down switch settings, then turn on an off several times, and
return switches to original settings. Important you take note as fan is 16' up. you want to avoid going to fan. Check any breakers or switches. If it has red light and transmitting,
maybe go through the codes binarily:
0000
0001
0010
0011
0100
0101
0110
0111
1000
1001
1010
1011
1100
1101
1110
1111
Good Luck

[Stratmando]

If the only problem is mismatched code, and couldn't get to ceiling.
Try code 1, press button, try second code, press button, repeat until light or fan goes on or off. That is your code.
Turning off power to fan does not reset code, Have to use switches.
Turning off power can reset fan from being "confused" by spike or something.

[ceilingfanrepair]

If your fan has pullchains, wire the fan without the remote (receiver) to confirm everything works.