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New Member
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Mar 7, 2016, 03:48 AM
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My computer is being very slow and I have a lot of viruses
My computer is being very slow and I have a lot of viruses, what should I do?
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Computer Expert and Renaissance Man
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Mar 7, 2016, 05:53 AM
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Well first get an anti-virus program and try cleaning the viruses out.
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New Member
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Mar 7, 2016, 06:25 AM
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I've already done that, what else can I do because it didn't work
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Computer Expert and Renaissance Man
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Mar 7, 2016, 06:43 AM
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What AV did you use? What do you mean it didn't work? We can't help you if you don't provide us with details.
One solution would be to do system restore to factory settings. You should have gotten a Recovery disk with the PC or have a Recovery partition on the system that can be used to return to how it was you purchased it. You will then need to run all windows Updates and reinstall all your software.
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New Member
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Mar 7, 2016, 08:02 AM
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I used the red blue and yellow
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Expert
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Mar 7, 2016, 08:45 AM
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Originally Posted by jamieslack656
I used the red blue and yellow
Red, blue and yellow what?
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Computer Expert and Renaissance Man
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Mar 7, 2016, 09:42 AM
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Um software has names, we have no clue what you are talking about.
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Uber Member
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Mar 7, 2016, 11:14 AM
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Might have to take it to a shop and pay them to do it. It will take a bit more than very basic computer proficiency to unscrew this. If you can't do a system restore. Which in theory should be the easiest option.
If it was me.. I'd zero out the drive... wipe it, then repartition it and reinstall your O/S all using DVD or CD/s as in theory they should be free of any infection. Because there are some nasties out there that will infect the boot sector.
But that's also not a beginners level set of tasks.
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current pert
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Mar 7, 2016, 12:48 PM
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My brand new Dell with Windows 10 became infected with adware immediately, probably because I opted out of one or two steps in a very long list of steps to check.
I restored the system. Easy! Not one piece of anti-virus software out there worked, despite saying they did. I wasted days on them.
Adware can be nasty and slow, but I guess it isn't really under 'viruses.'
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Internet Research Expert
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Mar 7, 2016, 02:06 PM
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Also try running malware bytes on your system. It is free. Did you do a boot scan ?
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